FAQs
Q: Can the members of my family also use this Health Care Savings Discount Card?
A: Yes. This card covers all of the family members living in your home.
Q: Why didn't I get a discount and why did the pharmacist say the card didn't work?
A: You will save money 7 out of 10 times over the pharmacy's retail price. If the pharmacy's price is lower, you will pay the lower retail price and there is no savings or discount. Sometimes a pharmacist will say the card didn't work when what they mean is that the retail price is lower for that medication and no discount or savings apply.
Q: How much will my medicine cost with the card?
A: It varies by medicine and pharmacy. You can click on the link for the Medication Pricing tool on the Home Page to get a general idea. The best answer is to take your Prescription Discount Savings Card with you to a participating pharmacy and ask them how much it will cost using the card.
Q: How much will I save with the card?
A: The average savings is about 20% to 40% per prescription. However this is an average. Sometimes the savings is less and sometimes it is more. You will save money 7 times out of 10 over the pharmacy price. Take your prescription with your cards to a participating pharmacy and the pharmacist can tell you how much the medicine will cost with and without the use of the card.
Q: What prescription medications are covered under the Tri Hope Group Prescription Discount Savings Card Prescription Plan?
A: All FDA approved brand and generic prescription medications are covered.
Q: Are there any age restrictions?
A: No, everyone can enroll and benefit from the plan.
Q: Can anyone use my card?
A: Yes, anyone you know can use the same card.
Q: Can I use my card for mail-order prescriptions?
A: Yes, there is a mail-order prescription service with this card.
Q: I am not a U.S. Citizen, can I use the card?
A: Anyone may use the card at all participating pharmacies within the U.S.
Q: How do I know how much my medication will cost?
A: You will need to give your pharmacist your card and prescription so it can be entered into the computer at the pharmacy to tell you the cost of the medication since they change regularly. The participating pharmacy will give you their lowest (or best) price available at their pharmacy. If a brand name or generic medication is available through your participating pharmacy at a lower price than the scheduled price, you will pay only the lower of the two prices. The easiest way to price your medication is by using the Pharmacy Search engine.
Q: Does my doctor need to know about this card when writing my prescription?
A: No. This program will not affect the way you are cared for by your physician. You should, however, always consult with your doctor about saving money on prescription medications.
Q: Do prices vary among participating pharmacies?
A: From time-to-time, pharmacies may offer special sale prices for a limited time on selected medications. These sale prices may be lower than the scheduled discount rates, in which case the card holder will pay only the lower sales price.
Q: What does getting the "lowest" or "best" price on my prescriptions mean?
A: It means that a participating pharmacy will give you their lowest (or best) price available at their pharmacy. In 70% of transactions, that price will be significantly lower than any retail or sale price you would receive without the card. If a brand name or generic medication is available through your participating pharmacy at a lower price than the scheduled price, you will pay only the lower of the two prices.
Q: What if my pharmacist said the card would not save me any money?
A: As a Tri Hope Group Prescription Discount Savings Card holder, you are entitled to your benefit. Your pharmacist will not know what the card savings will be until the prescription is sent for pricing through the pharmacist's computer. If your pharmacist does not want to comply with the program, you should consider going to another nearby pharmacy that honors the card.
Q: I already have insurance that covers my prescription medications. How can the Tri Hope Group Prescription Discount Savings Card benefit me?
A: This program can be used to obtain savings on prescription medications that are excluded by your insurance plan or are not covered because you have exceeded your insurance plan's maximum limits. In 7 out of 10 times, you will find that the Tri Hope Group Prescription Discount Savings Card's price is lower than your program's copayment amount. In addition, if your plan does not offer you a prescription card and you are reimbursed after each transaction, you may be able to use the Tri Hope Group Prescription Discount Savings Card to lower your out-of-pocket expenses.
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